Impact Healthcare

AR Specialist

Biller-Outpatient Physical Therapy Job description

You must have Physical Therapy Accounts Receivable experience!

Impact Healthcare is committed to creating an environment that acts as a magnet for the most collaborative, unselfish, and team-oriented people. Impact Healthcare currently provides Healthcare at Home to thousands of patients throughout CA, UT, AZ, and OR. We believe in finding, enjoying, and achieving a better way as we strive every day to be the provider of choice in the communities we serve.

Impact Healthcare is looking for a full time Accounts Receivable for Physical Therapy to join our team at the Service Center in Lehi, Utah.


As a part of a Service Center Revenue Cycle team, you will be assigned to clinic and insurance accounts and responsible for: successful authorization requests, quick and clean claim submission, timely follow up on reimbursement, and troubleshooting everything in between.


This is a full-time position, working Monday-Friday with availability until 6pm. You’ll be based out of our Lehi, Utah office. A hybrid office schedule is utilized after the training period, with remote work from home being based on performance.


  • Submit clean and timely authorizations requests
  • Submit clean claims in a timely manner
  • Post insurance and patient payments correctly
  • Prompt follow up on any payment issues
  • Interpret and process explanation of benefits
  • Research, correct, and resubmit rejected and denied claims
  • Prepare appeals for denied claims as necessary
  • Work aging balances based on insurances assigned
  • Learn billing software quickly
  • Submit and follow through on EFT/ERA enrollment
  • Establish and maintain positive working relationships with payers, and agencies
  • Maintain the confidentiality of patient and organization information at all times
  • Perform other specific projects relating to collections, billing, data entry, and computer operations as required

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.


  • Must be self-motivated while still working as a cooperative team member with a positive attitude
  • Must be able to work independently with minimal daily supervision
  • Quick adaptability to new technologies
  • Exceptional communication skills, written and oral
  • Must be detail oriented
  • Preferred: physical therapy outpatient accounts receivable experience

Why Work With Us?

Impact Healthcare offers competitive compensation and benefits including:

  • Medical, dental and vision insurance
  • 401k
  • PTO
  • Opportunity for growth
  • Great work-life balance
  • Supportive and appreciative team dynamics

At Impact, you can expect a great team environment with an engaged, supportive and personable management team. We believe in caring for both our team and our patients and have a profound understanding of the value in both. We are committed to being the employer and provider of choice in the areas we service.

Job Types: Full Time, INP0

Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday


  • Medical Billing: 1 year (Required)
  • Physical Therapy AR: 1 year (Required)

Work Location: In person