About Impact

Impact Healthcare began in 2014 with a home health and hospice agency in San Francisco. We started with 32 team members, 89 patients, and a commitment to find, enjoy, and achieve a better way in healthcare—to have a positive impact on our team, patients, and community.

We now have locations across four states, providing home health, hospice, caregiving, remote patient monitoring, and pharmacy services to thousands of patients in their homes. We bring together services that allow patients to receive fantastic healthcare while staying home with their loved ones. And we are doing it by creating an environment that acts as a magnet for the most collaborative, unselfish and team-oriented people.

Although healthcare in the home has historically been thought of as “post-acute care,” we see it differently. Yes, our care helps people following an acute stay, but we also see it as “prevent-acute care.” Our services not only help people recover from emergent healthcare issues, but also prevent the recurring need for acute care in the first place. Our team adds quality and value to the patients we serve, their families, and the healthcare system by interrupting the cycle of going from one health crisis to the next and worrying about them in between. We believe people should not have to go in-and-out of healthcare facilities to access the continuity of healthcare they deserve.

Mission, Vision and Core Values

At Impact Healthcare, our mission, vision and core values are more than just posters on a wall — they represent who we actually are and why the organization exists.

Our Mission

Inspire the best in people, situations, and communities with every interaction. 

Our Vision

Bring together the best people, practices, and ideas to set the standard for healthcare in the home.

Our Core Values

Team Oriented

  • We focus on “our” goals and objectives (inclusive of patients and families) more than “my” goals and objectives
  • Achieving shared goals enhances the success of everyone—team members,  patients, and community partners

Results Fuel the Mission

  • We are relentless in our pursuit of exceptional results because we understand that  exceptional results allow us to maximize our positive impact 

Assume the Best

  • Our positive perspective and honest intent allow us to see and be a part of the  solution (and not the problem) in any given situation 
  • Collaboration and an open mind drive exceptional results and experiences

Impact Authentic

  • We are impulsively transparent, compassionate, and solution-focused
  • We use our individual strengths to uniquely contribute to the team and bring out  the best with every interaction

Turn Work into Service

  • No matter what our role, we naturally help others and find fulfillment in the service  we provide through our daily work 
  • We recognize that what we do, and how we do it, impacts our team, patients, and  community


A Message from Steven Burningham, CEO and Co-Founder